QuickBooks accounting software has different tools that can be used for managing your company finances systematically. The multi-user feature of QuickBooks helps to encourage collaboration between accountants, allowing a large number of users to access the same company file. However, few software errors can prevent users from accessing specific files. This error, known as QuickBooks error H202, generally occurs when QuickBooks cannot access the server on that PC since the configuration or network settings are incorrect. This brilliant blog will give you some guidelines on how to fix QuickBooks error H202. You should call QuickBooks customer service and consult certified experts to implement the appropriate troubleshooting steps.
What is QuickBooks Error H202?
The company files of QuickBooks are stored on the server computer on a multi-user network, and all the other computers connected to the network which is not hosting the QBW files are called workstations. When a workstation fails to access a company file placed on the computer, then the error H202 QuickBooks arises.
Why QuickBooks Error H202 Occurs?
QuickBooks error code H202 usually occurs when QuickBooks Desktop tries to establish a connection with the company file, but it can’t communicate with the server because of the following reasons:
- The hosting configuration settings are incorrect
- The server computer firewall blocks incoming and outgoing communication
- There is a conflict with the DNS server.
- QuickBooks is not able to get the IP address of the host system
- Internal QuickBooks services such as QuickBooksDBXX or QBCFMonitor don’t run on the server computer.
- Corrupted and damaged network data file (.ND)
Steps to Fix QuickBooks Error H202
Before implementing the below-mentioned solution, you need to make sure that you have your QBW file’s backup.
Solution 1: Test the Network Connectivity
You need to ping your server from the workstation to get an error H202 to check the network connection. Execute these steps to ping your server:
- Open the Run window by entering Run in the search box
- Enter the cmd into the search box and then click Enter.
- After that, you have to enter ping [server name] from your workstation and then press the Enter key.
- If you get a slow reply or detect packet loss, then your network needs to be repaired.
Solution 2: Use the QuickBooks File Doctor Tool
You need to run QuickBooks File Doctor Tool for resolving the network issues that may be blocking the multi-user connection to the server.
Solution 3: Configure the Firewall Settings for QuickBooks Desktop
You need to ensure that the server computer firewall settings of your system aren’t blocking QuickBooks. You need to check and set the firewall permissions, once done that; you have to try to open the QuickBooks software on your workstation in the multi-user mode.
Solution 4 – Ensure QuickBooks Services are running
You need to make sure that the QuickBooks services must run on the server computer. You need to see if the QuickbooksDBXX services are running and then repeat the same step for QBCFMonitorService.
- You need to enter Run in the search bar and type services.msc, and hit Enter.
- A Services window will open where you have to double-click on QuickBooksDBXX to open the properties windows.
- Select the option of Automatic as the Startup Type.
- Remember to set the Service status either ‘Running’ or ‘Started.’ Or else, select Start.
- Or you can select the Start > Recovery tab
- Now choose ‘Restart the Service’ from the drop-down menus of First failure, Second failure, and the subsequent failures.
- Here click on the Apply button, and then click OK to save the changes done by you.
- After that, repeat the same steps for QBCFMonitorService.
- Once you’ve completed these steps, you need to open QuickBooks on each of the workstations. Click on the File > Switch to Multi-user Mode option. If you can open everything correctly, the problem is fixed.
Solution 5 – Add your Server to the Windows Hosts File
For adding your computer server to the Windows hosts file, you have to edit the file by following these steps:
- Open the Windows hosts file (C:\Windows\System32\Drivers\Etc. or C:\Windows\Syswow64\Drivers\Etc) where you are getting the error
- Click on the host’s file and select Notepad to open it when prompted ‘How do you want to open this file.’
- You have to enter the Server’s IP address and the server name in the host’s file.\
- Now choose the save option from the File menu and then click Exit.
- Solution 6 – Create a New Folder for QBW File
You have to make a new folder on the server computer.
- You need to share the folder and then set up a folder and Windows access permissions to the shared company files.
- After that, copy the QuickBooks Database file to the new folder.
- Now you can open your company file in multi-user mode to see if it opens.
Solution 7 – Set Hosting to the Local Files
- Make sure that no other client system tries to host the same company file by following these steps:
- Open the QuickBooks and then press F2 to open the Product Information.
- Select Hosting to see ‘local files only’ under the Local Server Information.
If the error H202 persists, you need to reach out to the QuickBooks helpline number to speak with the experts to avail of their assistance. These experts will make sure to resolve the error from the roots only so that you never witness this error again in the future.